Do you have any questions that I can help you with?
1 Year Limited Manufacturer Warranty
Limited Manufacturer Warranty - Ematic warrants to the original retail purchaser of this product that should this product have any defect, under normal conditions, such defect(s) will be repaired or replaced with new or reconditioned product (at the Company's option) without charge for a period of 90 days. This warranty only covers manufacturer defects and must be returned to company in original condition. Proof of Purchase is required. The 1 Year limited parts warranty gives customers the option to return the product to Ematic for repair or replacement. Customers will be responsible for labor charges after the first 90 Days. This warranty does not cover any costs incurred as a result of defect or any time lost. Customer is responsible for shipping the product to Ematic, and Ematic is responsible for shipping back the product to the customer. This warranty is void if company deems the unit to have been damaged through modification, improper use, negligence, water damage, or tampering with the Serial number and/or bar code of the unit. This warranty is a limited warranty for repair/replacement of product if it falls under the above conditions. Ematic is never responsible for more than the purchase price of the product. Please visit our F.A.Q section where you will find answers to most of your questions at www.Ematic.us. You can also reach a customer service representative by calling: 1-888-968-1985. We are open Monday - Friday 9AM-5PM PST except weekends and major Holidays. Ematic strongly urges customers to email their inquiry before calling as this will enable us to better assist you. Our email address is: CustomerService@Ematic.us. Please make sure to include the model number and brief description of the problem you are encountering.
IMPORTANT: Please contact Ematic before returning product to retailer.
Thank you for purchasing an Ematic product.